Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Lugo

Kelly Lugo

July 7, 2025

5  out of  5
rating by Kelly Lugo
"Deanna is the person you need on your team! She always has a prompt response and gets your the answers you need! Thanks for being a great help!"
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Dana Wideman

Dana Wideman

July 7, 2025

5  out of  5
rating by Dana Wideman
"Such s friendly staff that actually wanted to save me money. So helpful and quick to respond to my questions."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Leslie Corner

Leslie Corner

July 4, 2025

5  out of  5
rating by Leslie Corner
"I was looking to switch my insurance carriers and was blessed to have Shawn Hale and Stephen WILLETT reach out to me from State Farm. They made the process so easy without me shaking my head or needing a Tylenol - NO STRESS, No HASSLE AND NO NONSENSE. They offered me all the discounts I was eligible for and educated me along the way. I was in awe at all the money I was saving when I was given a quote - goodbye, Travelers (they were very nice but rates way too high - and I was supposed to be saving money as an SSM Employee) and Hello, State Farm! Looking forward to a long relationship with the best rates."
We responded:
"Thank you so much for the 5 star review! We appreciate your business! - Stephen, Owner"
Profile photo of Joe Bass

Joe Bass

July 4, 2025

5  out of  5
rating by Joe Bass
"Excellent service 👏"
We responded:
"Thank you for the 5 stars! - Stephen, Owner "
Profile photo of Chantel Johnson

Chantel Johnson

July 1, 2025

5  out of  5
rating by Chantel Johnson
"I have been with them since I purchased my home. The staff is extremely nice and accommodating. I never feel pressured or that they don't have my best interest in mind. I appreciate them. I also have my car insurance with Stephen, which I received an incredible and very competitive rate. Give them a call! You will be pleased."
We responded:
"Chantel, thank you so much for the review! We are glad to hear that you love our services and especially Jade! Thank you for being a loyal customer. - Stephen, Owner"
Profile photo of Joy Wallace

Joy Wallace

June 30, 2025

5  out of  5
rating by Joy Wallace
"Great company!! Fast and friendly!!"
We responded:
"Joy, thank you for the 5 stars! - Stephen, Owner"
Profile photo of George Mayer

George Mayer

June 26, 2025

5  out of  5
rating by George Mayer
"I am happy with you and the insurance, thank you."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Gil

Gil

June 26, 2025

5  out of  5
rating by Gil
"State Farm - Stephen Willet agency is excellent. I called them to switch my auto and home insurance. They provided me excellent service and provided the insurance same day. I am very happy with the overall experience with them."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of K Toenjes (Jester)

K Toenjes (Jester)

June 26, 2025

4  out of  5
rating by K Toenjes (Jester)
"Stephen went over the top. I did have to ask a lot of questions & follow up calls to get it straight. All in all I’m happy with the policy so far. But I just got it so time will tell. Also, Deanna was a big help!"
We responded:
"Thank you for the review! - Stephen, Owner"
Profile photo of Chris Bank

Chris Bank

June 26, 2025

5  out of  5
rating by Chris Bank
"Extremely helpful! Made the transition very easy to switch insurance."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Pat Olson

Pat Olson

June 26, 2025

5  out of  5
rating by Pat Olson
"It was a pleasure doing business with you and answering my questions. Most of all thank you for helping me save money."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Karen Schlueter

Karen Schlueter

June 25, 2025

5  out of  5
rating by Karen Schlueter
"Switched over to State Farm and Stephen’s office. They were so helpful with the transition. Thanks for working with me."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Deborah Churn

Deborah Churn

June 19, 2025

5  out of  5
rating by Deborah Churn
"Professional helpful and excellent."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Joan Roberson

Joan Roberson

June 12, 2025

5  out of  5
rating by Joan Roberson
"I haven't been there yet but Sean was very polite on the phone. Prompt too."
We responded:
"Thank you for the 5 stars! Sean is one of our best! - Stephen, Owner"
Profile photo of Lisa Dawson

Lisa Dawson

June 12, 2025

5  out of  5
rating by Lisa Dawson
"Stephen was super pleasant and made this so easy. We were disconnected on phone he called me back right away. I would recommend to anyone"
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Mike Weatherford

Mike Weatherford

June 12, 2025

5  out of  5
rating by Mike Weatherford
"Best insurance guy ever his staff is friendly and phenomenal"
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of keda Acres

keda Acres

June 12, 2025

5  out of  5
rating by keda Acres
"I haven't had any issues, and everyone that I've spoken with have been extremely helpful."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Diana Castillo

Diana Castillo

June 10, 2025

5  out of  5
rating by Diana Castillo
"I’ve been with State Farm for a stand I’ve been very happy with there service"
We responded:
"Diana, Thank you for the 5 star review! Stephen Willett, Agent 14311 Manchester Rd, Unit 1 Manchester Rd, MO 63011 636.220.3600 Providing Auto Insurance, Home Insurance, Life Insurance, Health Insurance and Financial Services"
Profile photo of Ron Lakey

Ron Lakey

June 5, 2025

5  out of  5
rating by Ron Lakey
"We recently had to file a claim for hail damage to one of our cars where the work was more complicated than usual. Stephen's team helped provide a seamless experience, providing guidance that made for a straight-forward and stress-free process. All of our experiences have been like this. This is a highly available and very experienced office and a pleasure to work with."
We responded:
"We pride ourselves on delivering exceptional customer service! Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Satyabrat Panda

Satyabrat Panda

June 5, 2025

5  out of  5
rating by Satyabrat Panda
"Probably the best State Farm office I have dealt with, warm, friendly staff, very helpful and prompt. Would strongly recommend this office!"
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Tamroc81

Tamroc81

June 5, 2025

5  out of  5
rating by Tamroc81
"My State Farm agent, Stephen, went above and beyond to assist me in getting life insurance. His customer service is impeccable and he is well-informed on policy information. Overall, my experience was amazing!"
We responded:
"Thank you for the 5 stars! We believe life insurance is very important for each and every one of our customers! Thank you for letting us protect you and your loved ones! - Stephen, Owner"
Profile photo of Bob Chiarelli

Bob Chiarelli

June 5, 2025

5  out of  5
rating by Bob Chiarelli
"Enrolled my auto and home policies with Stephen Willets team. Excellent team, would recommend."
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Jacky Johnson

Jacky Johnson

June 5, 2025

5  out of  5
rating by Jacky Johnson
"Great deal great price couldn't be more happy"
We responded:
"Thank you for the 5 stars! - Stephen, Owner"
Profile photo of Debra “Debbie” Sagitto

Debra “Debbie” Sagitto

May 22, 2025

5  out of  5
rating by Debra “Debbie” Sagitto
"The State Farm staff are all great! They truly respond to all my inquiries and deserve 5 stars! All of them always thoroughly answer my questions and explain things very well; I feel like I am updated on all issues and can't really think of any complaints. I have intermittently inquired about other companies and have always found my State Farm to offer me the best prices too! I'm satisfied with them; thank you for giving me opportunity for this review!"
We responded:
"Hey Debra! Shawn was the team member that helped you out, and Stephen is the main agent in the office! Thank you so much for your business! - Stephen, Owner"
Profile photo of M Adair

M Adair

May 22, 2025

5  out of  5
rating by M Adair
"My experience with the staff was great. If you are looking for great State Farm agents this is the place to go."
We responded:
"Thank you for the 5 star review! We appreciate your business! - Stephen, Owner"