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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sean Patterson

March 6, 2023

5  out of  5 rating by Sean Patterson
"Easy to replace vehicles & actually walk you through coverages to make sure you understand"

Theresa Jordan

February 20, 2023

5  out of  5 rating by Theresa Jordan
"Jade is wonderful, she was able to help me with my every need today, but she does always. Thank you for great customer service. My only complaint is with the road side service. Which has nothing to do with Jade or the other customer service people."

Ryan Hewkin

January 21, 2023

5  out of  5 rating by Ryan Hewkin
"Stephen and his team are truly top notch! They will take great care of you and all your insurance needs. They make you feel right at home whether I’m talking to them on the phone or if I’m in the office. Definitely give them a shot especially if you’ve been with your current company for a while."

Annette Milla

January 19, 2023

5  out of  5 rating by Annette Milla
"Thank you Jade Pinson, Office Manager with Stephen Willett State Farm, for your professional, friendly and prompt assistance. It is always a pleasure working with you!"

Gina O'Dell

December 19, 2022

5  out of  5 rating by Gina O'Dell
"We have been clients of this State Farm office for a few years now, and they have been nothing but excellent! They are friendly, knowledgeable, and efficient. Highly recommend!"

Larry Fellows

December 16, 2022

5  out of  5 rating by Larry Fellows
"This Office has excellent customer service, they go above and beyond to solve issues"

Raimaille White

November 16, 2022

5  out of  5 rating by Raimaille White
"I have received excellent service from State Farm Insurance. The staff is very friendly and professional and always answers any questions I may have and return my calls promptly. My agent has also shown me ways to save money."

Stacy Richard

November 5, 2022

5  out of  5 rating by Stacy Richard
"Amazing service definitely the most help I have ever gotten from an insurance company! Highly recommended 👌"

LaDonna Abrams

October 20, 2022

5  out of  5 rating by LaDonna Abrams
"My guy Sean is always on point when I call are text him. And Brittany she's a delightful 😊 and she very professional on the phone. My overall score for this office is a #10 🥰🥰🥰🥰🥰"

David Williams

October 14, 2022

5  out of  5 rating by David Williams
"With the great service and professionalism that received prompted me to move all of my insurance needs to State Farm. Thanks for the great service."

Patricia Whitaker

September 27, 2022

5  out of  5 rating by Patricia Whitaker
"Great help from Abbey Kramer on setting up new car insurance."

Tanya Galloway

September 22, 2022

5  out of  5 rating by Tanya Galloway
"The young lady was professional patient and took care of my niece I recommend state farm for family and friends and we need more people like her in this world"

TAMMY WALKER

August 25, 2022

5  out of  5 rating by TAMMY WALKER
"Abbey is awesome to work with. When asked for information she goes above and beyond."

John Lore

August 19, 2022

5  out of  5 rating by John Lore
"Really? You’re leaving a review for an insurance place? Yes I am. Why? Because they were extraordinarily nice and professional. We all know all insurance companies are pretty much the same. The thing that can make one company stand out is the customer service and this State Farm with Stephen Willett is fast, courteous and professional. Seriously folks, the BEST."

Kym Parson

August 4, 2022

5  out of  5 rating by Kym Parson
"The best Team in Stl!!"

Nick Story

August 3, 2022

5  out of  5 rating by Nick Story
"Sam Eichenlaub was great at getting me set back up with State Farm. Very informative and patient with the loads of questions i had for him!"

Kevin Cox

August 2, 2022

5  out of  5 rating by Kevin Cox
"Jade is always professional, very knowledgeable and able to help."

Debbie Palazzola

July 25, 2022

5  out of  5 rating by Debbie Palazzola
"Thanks for always being so helpful and responsive when we have questions about our coverage!!"

Lauren Johnson

July 21, 2022

5  out of  5 rating by Lauren Johnson
"This office is exceptional as well as the staff but Shawn definitely went above and beyond! He really cares about his customers and I will definitely do much more business with him!"

Lyndell Stacy

July 18, 2022

5  out of  5 rating by Lyndell Stacy
"Hands down the best Insurance agent I have ever had the pleasure of dealing with. Any member of their staff has been courteous, polite, and delightful in every possible way. I can't praise them enough for the service they provide, but I tried my best."

Tina Bledsoe

June 23, 2022

5  out of  5 rating by Tina Bledsoe
"I've had no experience with you guys personally. The Sean was very thorough and knowledgeable. I was very impressed with him! And I got a good quote!"

Patricia Pendleton

June 7, 2022

5  out of  5 rating by Patricia Pendleton
"Jade Pinson was so helpful and courteous when sending insurance info for my new car. She also sent the temporary ID card until the permanent card arrives in 2 weeks. . Very nice to talk to!"

Kelly Klapp

June 2, 2022

5  out of  5 rating by Kelly Klapp
"Super easy to deal with. In case I forget they call me and take payment over phone. Just plain like them and am happy with them."

Mychael Haywood

May 20, 2022

5  out of  5 rating by Mychael Haywood
"It was like a TV commercial, contacted them and they saved me hundreds. Enough said! Guys I'll be reaching out as soon as these car prices come down for full coverage. THANKS!"

Maryellen Gatewood

May 17, 2022

5  out of  5 rating by Maryellen Gatewood
"The team at Stephen Willett State Farm is FLAT amazing. They jump into action swiftly when there is a need. Polite, professional and a phone call away. Even the smallest of needs is handled in short order. Thanks Stephen and Jade - you two are the BEST! Maryellen Gatewood"